Authors (including presenting author) :
Wong KW(1), Pun KL(1), Au CL(2), Ng HK(3), Yuen SY(1), Lau KM(4), Wong SMR(5, Chow MT(6), Wong A(7), Chan YY(8), Siu SY(2), Wong PY(9), Fung YL(9), Kwok KY(1)
Affiliation :
(1)Nursing Services Division, Tung Wah Eastern Hospital
(2)Department of Ophthalmology, Tung Wah Eastern Hospital
(3)Administrative Services Division, Tung Wah Eastern Hospital
(4)Department of Physiotherapy, Tung Wah Eastern Hospital
(5)Department of Occupational Therapy, Tung Wah Eastern Hospital
(6)Department of Radiology, Tung Wah Eastern Hospital
(7)Medical Social Services, Tung Wah Eastern Hospital
(8)Department of Medicine and Rehabilitation, Tung Wah Eastern Hospital
(9)Quality and Safety Office, Tung Wah Eastern Hospital
Introduction :
Providing smart care is one of the strategic goals and directions in Hospital Authority and Tung Wah Eastern Hospital in coming years. Various smart hospital products have been implemented across different departments to enhance patient care. It is essential for all staff to be familiar with these products and support the changes to achieve the ultimate aim of improving the quality of patient care. Therefore, innovative strategies are needed to facilitate staff learning and enhance acceptance of new technology.
Objectives :
- To promote smart products used in the hospital in an innovative way to improve staff engagement.
- To raise awareness among staff about the implementation of Smart products in hospital, fostering better communication and collaboration.
- To engage staff in the implementation / trial Smart products, preparing them for adaption of technology evolution
Methodology :
A multidisciplinary workgroup of promoting Innovation & Smart Hospital was established, comprising members from various departments, including Administrative Services, Nursing Services, Clinical Departments and allied health services. Serial game booths were designed at lunch time to enhance staff understanding of Smart products and their applications to patient services. Multimedia, real-time interaction, and experiential learning were applied to enhance educational outcomes, disseminate information, and raise awareness of smart hospital among staff.
Result & Outcome :
Two Smart Hospital Promotion Day were held on 8 Oct and 28 Oct 2024, during lunch time. A speaker from The Chinese University of Hong Kong was invited to share insights on “Exploring AI Chatbots in Teaching and Learning”. Various game booths featuring Artificial intelligence (AI) and Virtual reality (VR) applications allowed staff to experience the technologies used in patient care. Souvenirs were distributed as incentives to encourage active participation. The events attracted 132 and 207 participants, respectively, with overwhelmingly positive feedback collected from attendees.
The promotion of smart products enhances staff engagement, communication, and collaboration, preparing staff for technological evolution, improving patient care quality, and laying a foundation for ongoing innovation at TWEH.
