Authors (including presenting author) :
Tse KYG, Luen KW, Au W, Chan CSS, Chan PYP, Chan SY, Chau WL, Fong HC, Ho YKE, Hon HS, Kam MY, Lee SF, Lei PO, Mok KW, Siu ML, Szeto TL, Wong TF
Affiliation :
Department of Medicine and Geriatrics, Ruttonjee & Tang Shiu Kin Hospitals
Introduction :
Improving patient safety and ensuring high quality of care serve as a foundation for healthcare strategies. By focusing on these aspects, it is crucial to build a safety culture in workplace. In this connection, “TINS” program was launched in Jan 2024, aims to enhance patient safety and quality of care, facilitate personal/department growth and development.
Objectives :
1.Foster a Quality and Safety culture
2.Keep the team happy and engaged
3.Rapid response to incidents and risks
Methodology :
A series of nursing activities were launched to promote safety culture
- Teleconference
- Incidents and complaints sharing session
- Nurse Management Rounds
- Sharing session (Journal Club and ANC sharing session)
Result & Outcome :
From Jan to Dec 2024, 2 Incidents and complaints sharing session, 6 Nurse Management Round and 9 journal club sharing session and 3 ANC sharing sessions were conducted.
More than 90% nurse managers agreed that “TINS” program has fostered the Q&S culture in workplace and able to provide a platform for good practice sharing and standardization. More than 70% frontline nurses agreed that “TINS” program has enhanced their awareness in Q&S, and have positive impact on personal/department growth and development
